What to Expect When Installing Security Shutters: Your Top Questions Answered

How Fast Can We Shutter You Up?

Installation times? We keep it speedy and simple:

Single Garage Door or Shutter: 2–4 hours (enough time for a long lunch)
Multiple Home Shutters: 1–2 days (depending on how many windows you’ve got)
Small Commercial Jobs: 1–3 days (we work fast, but not “blink and you’ll miss us” fast)
Big Projects (think stadiums): Several days to weeks—don’t worry, we’ll keep you posted every step

Our team will give you a precise timeline during your site survey—taking into account your shutter style, building quirks, and any wild custom requests.

Will We Turn Your Place Into a Construction Zone?

No way. We’re tidy, efficient, and not big on drama:

Homes: Most work happens outside, so you can keep binge-watching in peace.

Businesses: We fit around your hours and avoid rush times—no lost customers, no grumpy bosses.

Noise: Yes, there’ll be some (we have power tools, not magic wands).

Pro Tip: Clear the area and save us a parking spot—we’ll love you forever.

We’re ISO 9001:2015 certified, so you’ll get all the safety paperwork upfront—no surprises, no “what are they doing now?” moments.

Keeping Your Shutters Shipshape

Want your shutters to last forever (or at least a really long time)? Here’s the secret:

Monthly: Quick look for anything wonky

Quarterly: Lube those moving bits, check safety features

Annually: Let the pros give it a full health check

Electric? We’ll check the motors too

You get a full manual (no cryptic instructions) and we offer maintenance plans for the truly carefree. Need a repair? Call us—our team is always on standby.

Getting Ready for Installation

A little prep goes a long way:

Clear the area: We can’t install around your garden gnome collection

Power up: Electric shutters need juice—don’t worry, we’ll tell you what’s needed

Strong foundations: We’ll check everything on our visit

Permits: We handle the tech docs, you handle the planning permission (sorry, local council rules!)

Our tech team sorts all the drawings and specs before we start—so there’s no confusion on the day.

Aftercare That Actually Cares

We don’t just install and ghost you:

Training: We show you how everything works (no guessing, no breaking stuff)

Docs: Manuals, warranties, and maintenance plans—sorted

Warranty: 12 months, all parts and labour—if it fails, we fix it

Support: Nationwide help, 24/7 repairs, and maintenance contracts for extra peace of mind

Plus, we’re Constructionline Gold, DHF-certified, and insured up to £10 million—because your security deserves the best.

Why HVP?

Free site visits & sharp prices

Full paperwork (drawings, method statements, risk assessments—no missing pieces)

Every product you could need, for homes, businesses, or mega-projects

Ready to get shuttered? Choose HVP Security Shutters—secure, stylish, and surprisingly fun to work with.

Roller Shutters & Security Shutters — Frequently Asked Questions

(Or: Everything You Ever Wanted to Know About Shutters, But Were Afraid to Ask)

What kinds of shutters do you actually offer?

If it opens, closes, slides, folds, or keeps out unwanted guests, we probably do it. Roller shutters (manual or electric), sliding/folding (FlexiGlide—fancy, right?), fire-rated, security grilles, garage doors, sectional doors, steel personnel doors… basically, if you need it secured, we’ve got it covered.

Aluminium or steel—which is better?

Aluminium is the featherweight champ—quiet, light, and perfect for homes and shopfronts. Steel is the heavyweight—tough, secure, and ready to take on commercial or industrial jobs. Not sure? Don’t sweat it. We’ll recommend the best fit after a quick survey (no pop quiz required).

Manual or electric operation?

80% of our customers go electric—because pushing a button is just more fun. Manual’s great for smaller jobs or if you fancy a workout. Your call!

Are your shutters actually secure, or just for show?

We do both! Our standard shutters are solid, but if you want Fort Knox vibes, check out our enhanced models (LPS 1175 SR-rated, anti-lift, reinforced guides, end locks—the works). Security that means business.

Can I get those fancy LPS 1175-rated shutters?

Absolutely. Tell us your risk level and insurance needs, and we’ll match you to the right SR rating. We take “peace of mind” very seriously.

What badges and accreditations do you have?

ISO 9001:2015, Constructionline Gold, SSIP supplier, DHF member, £10 million public liability insurance—basically, we’re the overachievers of the shutter world. And yes, you get all the paperwork for your files.

What’s the difference between a standard shutter and a fire shutter?

Fire shutters are like the superheroes of the shutter world—tested to strict British and European standards, designed to hold back fire for 1–4 hours, and can hook up to your alarm for automatic closing. Standard shutters are great, but fire shutters are next-level.

What safety gadgets might I need?

For public-facing and automatic shutters, you’ll want safety edges, photocells, and emergency stops. We’ll spec everything to keep you (and everyone else) safe and sound.

Can I keep things visible and still secure?

Yes! Go for perforated or punched slats, see-through polycarbonate, chainlink, or open-style grilles. Perfect for retail and bars—let the window-shoppers look, but keep your stock safe.

Can you match my brand colours?

Absolutely. We offer the full RAL rainbow, plus anodised and specialist finishes. Even marine-grade options for those salty sea breezes. Your shutters, your style.

Will shutters help with weather, noise, or energy bills?

You bet. Insulated slats mean warmer winters, quieter nights, and lower bills. Weather seals and tough finishes are available for those “four seasons in a day” locations.

How long do shutters actually last?

With a little TLC, you’re looking at 10–20 years of faithful service. That’s longer than most houseplants.

What if there’s a power cut?

No need to panic! We offer manual override, battery backup, and safe default positions. Your shutters won’t leave you stranded.

How can I control my shutters?

Key switches, remote fobs, group controls, access control integration —if there’s a way to open and close it, we’ve probably got it.

How much do shutters cost?

Domestic/garage aluminium electric: £800–£2,000+

Standard commercial: £1,500–£4,000+

Heavy-duty industrial: £2,500–£8,000+

LPS 1175 security: £2,500–£10,000+

Fire-rated: £2,000–£6,000+

Prices depend on size, material, finish, and whether you want your shutters to do the Macarena. (Okay, maybe not that last bit.)

What affects the price most?

Size, material, security rating, operation method, finish, site quirks, and any extra safety gadgets. Basically, the more you want, the fancier it gets.

What’s the process from enquiry to installation?

Quick chat and budget quote

Site survey and drawings/specs

Manufacturing magic

Installation and commissioning

Handover, paperwork, and a high five

How long will I have to wait?

Manufacturing usually takes 4–6 weeks, and most projects are wrapped up within 6–8 weeks from your first call to final install. We work fast—just not “pizza delivery” fast.

What do you need from me to quote quickly?

Width, height, a few site photos, usage details, power availability, your dream finish, and any compliance or planning stuff. The more info, the quicker we can get you sorted.

Will installation turn my place upside down?

Nope! Single shutters go up in hours, small commercial jobs in a day or three, big sites in a week or two. We work around your schedule and keep mess to a minimum.

Do I need planning permission?

Maybe—especially for external shutters on listed buildings or in conservation areas. We’ll sort the tech docs; you’ll need to check with the council (sorry, we can’t fight city hall).

How often should I get my shutters serviced?

Annually for most, every 6 months for fire shutters. Regular TLC keeps them running smooth and compliant.

Do you offer emergency repairs?

24/7, nationwide. If your shutter’s in trouble, we’re on the double.

What’s your warranty?

12 months, parts and labour, covering material and shutter failure. Maintenance plans available for the worrywarts.

Where have you worked?

Airports, schools, hospitals, service stations, shopping centres, retail, commercial, industrial, residential—you name it. Notable projects: Tottenham Hotspur Stadium, Coventry University, TUI 5‑Star cruise ships, Leeds Skelton Lake Services, and more.

Still got questions?

Give us a ring on +44 (0)1392 270 218 or email info@roller-shutter.uk. No robots, no nonsense—just real advice from the shutter experts.