Case Study: Bespoke High-Security Roller Shutter Installation – Michael Spiers Jewellers, Truro, Cornwall

Michael Spiers Jewellers, a renowned independent retailer known for luxury watches and fine jewellery, sought a premium security solution for their flagship Truro branch, located in the heart of Cornwall’s bustling high street. With a reputation built on trust and exclusivity, the client required a system that would deliver uncompromising protection for high-value stock, while preserving the sophisticated, welcoming appearance of their historic shopfront.

Client Challenge

Provide maximum physical security for valuable inventory, display windows, and the main entrance in a high-profile retail environment
Maintain the elegant, upmarket aesthetic expected by Michael Spiers’ clientele and the character of Truro’s city centre
Ensure full compliance with insurance, industry, and jeweller security standards
Enable straightforward, reliable daily operation for staff

Our Solution: Discreet, Insurance-Compliant Roller Shutters for Luxury Retail

HVP Security Shutters designed, manufactured, and installed a bespoke solid-lath high-security roller shutter system, precisely tailored to the architectural requirements and brand standards of Michael Spiers’ Truro store. Key aspects of the solution included:

Custom-manufactured solid-lath roller shutter in heavy-gauge galvanised steel, providing exceptional resistance to forced entry, theft, and vandalism—essential for jewellers handling high-value goods
Discreet, built-in installation: The shutter was engineered to fit within the existing shopfront structure, allowing it to retract fully out of sight during trading hours. This preserves the store’s premium kerb appeal and maintains uninterrupted window displays
Powder-coated finish in a bespoke RAL colour, carefully matched to the shopfront and Michael Spiers’ brand identity, ensuring seamless visual integration with the historic streetscape of Truro city centre
Electric operation with secure key switch controls, enabling effortless daily use for staff and rapid deployment in emergencies
Compliance with all relevant insurance and jeweller security standards, meeting the stringent requirements set by both insurers and the jewellery industry

Implementation

The project began with a comprehensive site survey and detailed discussions with both the client and their shopfitters to ensure a perfect fit and finish. Installation was scheduled outside of trading hours to avoid disruption to business and customer experience. All works were completed by our experienced, fully accredited engineers in accordance with the highest standards of health, safety, and regulatory compliance.

Results

Maximum protection for valuable stock and displays, with the roller shutter system exceeding insurer and regulatory standards
Aesthetics fully preserved: The shopfront’s elegant appearance and inviting atmosphere remain intact, with the shutter almost invisible when retracted
Easy, reliable operation for staff, supporting smooth daily opening and closing routines
Positive feedback from Michael Spiers’ management for both the seamless process and the finished installation

Why Choose HVP Security Shutters?

With over 34 years of expertise and a proven history of securing high-value retail environments across Cornwall and the South West, HVP Security Shutters is trusted by luxury brands and independent retailers alike. Our credentials include ISO 9001:2015 certification, Constructionline Gold membership, DHF accreditation, and £10 million public liability insurance—offering peace of mind, quality workmanship, and a tailored approach to every project.

If you require a discreet, high-security roller shutter solution for your jewellery store or luxury retail premises in Truro, Cornwall, or anywhere in the South West, contact HVP Security Shutters for a bespoke, insurance-compliant installation and exceptional professional service.